Privacy Policy

1. Introduction

HonorElevate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [honorelevate.com] or use our digital marketing and AI automation services. We are based in Santa Clarita, California, and comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

2. Information We Collect

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, postal address, and IP address.
• Commercial Information: Records of products or services purchased, payment history, and marketing preferences.
• Internet/Network Activity: Browsing history, search history, and interactions with our website or ads (via cookies and pixels).
• Professional/Employment Information: Business name, job title, and industry.
• Sensitive Personal Information: Account log-in credentials (if you use our client portal).

3. How We Use Your Information

We use your data for the following business purposes:

• Service Delivery: To provide our AI, CRM, and marketing automation services.
• Communication: To send you invoices, updates, and support messages.
• AI Processing: To configure AI voice agents and automation workflows tailored to your business.
• Marketing: To send you promotional content (you may opt-out at any time).
• Security: To detect and prevent fraud or unauthorized access.

4. Sharing Your Information

We do not sell your personal information for monetary value. However, we may "share" information (as defined by California law) with third-party advertising partners for cross-context behavioral advertising.

• Service Providers: We share data with trusted vendors (e.g., GoHighLevel, Stripe, Twilio) solely to power our services.
• Legal Obligations: We may disclose information if required by law or subpoena.

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request the specific pieces of personal information we have collected about you.
• Right to Delete: Request that we delete your personal information (subject to certain legal exceptions).
• Right to Correct: Request that we correct inaccurate personal information.
• Right to Opt-Out: Opt-out of the "sharing" of your personal information for targeted advertising.
• Right to Limit Use of Sensitive Info: Limit the use of your sensitive personal information to that which is necessary for the services.
• Non-Discrimination: We will not discriminate against you for exercising these rights.

6. AI and Automated Decision Making

Our services utilize Artificial Intelligence (AI) technologies. We are transparent about our use of AI for tasks such as lead nurturing, content generation, and voice agents. While we use automation, we do not use fully automated decision-making processes that produce legal or similarly significant effects on you without human oversight.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Contact Us

To exercise your rights or for any privacy questions, please contact us:

Email: [email protected]
Address: Santa Clarita, CA