Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by HonorElevate ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Description of Services

HonorElevate provides digital marketing, CRM management, and AI automation solutions (including AI voice agents and workflows). These services are often built upon third-party platforms (e.g., GoHighLevel).

3. Accounts and Security

You are responsible for maintaining the confidentiality of your account login information. You agree to notify us immediately of any unauthorized use of your account.

4. User Responsibilities & Compliance

You agree to use our services in compliance with all applicable laws.

TCPA/Telemarketing Laws: If you use our AI voice agents or SMS tools, you are solely responsible for complying with the Telephone Consumer Protection Act (TCPA), A2P 10DLC regulations, and "Do Not Call" lists. You must obtain proper consent from your leads before contacting them.

Content: You retain ownership of the content you upload but grant us a license to use it to provide our services.

5. Payment, Subscription, and Refund Policy

Fees: You agree to pay the fees associated with your selected subscription plan.

Auto-Renewal: Your subscription will automatically renew at the end of each billing cycle unless canceled.

Refund Policy: All sales are final. Because our services involve digital access, intellectual property, and immediate setup costs, HonorElevate does not offer refunds for any payments already made, including partial months or unused services.

Cancellation (California "Click-to-Cancel"): You may cancel your subscription at any time directly through your account dashboard or by emailing [email protected]. If you cancel, your subscription will remain active until the end of the current billing period, after which you will not be charged again. We provide a simple, immediate cancellation mechanism as required by California law.

6. AI Disclaimer

Our services utilize Artificial Intelligence. You acknowledge that AI technologies may occasionally produce incorrect or unpredictable results ("hallucinations"). You are responsible for reviewing AI-generated content and communications for accuracy before they are sent to your customers.

7. Limitation of Liability

To the fullest extent permitted by law, HonorElevate shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the services. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

8. Intellectual Property

The HonorElevate brand, logo, and proprietary workflows are owned by us. You are granted a limited, revocable license to use our platform during your subscription term.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be resolved in the courts located in Los Angeles County, California.